Frequently Asked Questions

Information

All products on Omatic Health are carefully selected and sourced from trusted suppliers. However, we recommend reviewing product labels and consulting a healthcare professional before using any new products, especially if you have specific medical conditions.

You can subscribe to our newsletter to receive updates on new product releases, promotions, and health tips. Follow us on social media platforms like Instagram, Facebook, and LinkedIn to stay connected @omatichealth.

Once your order has been shipped, we will send you a tracking number via email. You can use this number to track your order’s status and estimated delivery time through the courier's website.

Shipping

Yes, Omatic Health offers international shipping to various countries. Shipping fees and delivery times will vary based on your location. Please check our shipping policy page for more details on international orders.

If you're not completely satisfied with your purchase, you can return or exchange items within 14 days of receipt. Please refer to our return and exchange policy for more details and to initiate the process.

Orders cannot be modified or canceled after placing the order as the order may have already been processed for shipment.

Payments

This depends on whether it is an International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 2-5 business days. Please see International Orders for more details.

We accept a variety of payment methods, including credit cards, debit cards, PayPal, and other secure payment gateways.

We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at (012) 123 - 4567

If for any reason you are not completely satisfied with your purchase, within 14 days of receiving your order, we will refund you for your purchase with no questions asked.